When students launch Matific from Flight on an iPad, it may keep returning to the browser's loading screen instead of opening the Matific Math app. This can prevent students from accessing their activities.
How to Fix It
Turn off Request Desktop Website in Safari, then try launching Matific from Flight again.
Open Safari and visit any website.
Tap the aA icon beside the address bar.
Select Website Settings.
Toggle off Request Desktop Website.
Tap Done.
Return to Flight and launch Matific again.
ℹ️ Ensure the Matific Math app is installed and up to date.
If the Issue Continues
If the setting keeps turning back on, disable it for all websites:
Open the iPad's Settings app.
Scroll down and select Safari.
💡If the iPad uses the latest iPadOS version, scroll to the bottom and open Apps to find SafariUnder Settings for Websites, tap Request Desktop Website.
Toggle off All Websites.
Return to Flight and launch Matific again.
Still Need Help?
If Matific still loops back to the login screen, restart the iPad and try again. If the issue continues, contact your school's IT administrator or Matific Support. Include the iPad model, iOS version, browser, and a screenshot or screen recording of the issue.