Here is how you can switch between subscription plans on the Matific platform in a way that is smooth and seamless.
If your Matific parent account was created via the mobile app store (Apple Appstore/Google Playstore), the subscription should be managed from their respective store. |
To get started:
Log in to your Matific parent account.
You will be directed to your parent dashboard:
In the navigation pane, click the Account Details tab:
This page will contain your account details along with the information of the children you have added under your account.
You can edit the details as needed:
In the child’s profile, click the button under the Plan column:
If the Premium keyword is visible without any other options, this means that your Matific license is active, and the date of billing is far off. |
This will open a popup indicating the current plan that you have subscribed to for your child:
The plan selected in the above example, is the Monthly Plan.
It has the following options:
Change payment method while still on the same plan:
Change plan type (Changing plan type is available based on your region and subscription status):
In the above example, it is possible to change the subscription plan from Monthly to Annually. This means that this user will be charged every 12 months rather than once a month. |
Cancel my child’s Matific subscription:
